Phoenix Coldon, a young African-American woman, vanished in December of 2011. Her SUV was found abandoned in the middle of the road in a crime-ridden and depressed part of St. Louis. When found, her car was still running with the key in the ignition, and her glasses, purse, shoes, and identification were all inside the vehicle. In the weeks that followed, Phoenix's family searched for answers and now, with the help of investigative reporter Shawndrea Thomas and retired Deputy Police Chief Joe Delia, they are getting the chance to unravel the mystery of Phoenix Coldon's case. The duo meets with Phoenix's parents, other family members, and friends to help them bring more exposure to the case and find answers.